How to Negotiate a Lower Interest Rate on Your Credit Card

Most people don't realize you can just... ask for a lower interest rate. And most people who ask actually get one. A 2024 LendingTree survey found that 76% of cardholders who asked for a lower APR received one. That's a phone call that could save you hundreds or thousands in interest — and it takes about 15 minutes.

Why This Works

Credit card companies don't want to lose customers. Acquiring a new cardholder costs them money — marketing, sign-up bonuses, underwriting. Keeping you is cheaper than replacing you, which gives you leverage.

Your issuer would rather keep you at a lower rate than watch you transfer your balance to a competitor. That's your negotiating position, even if you don't say it out loud.

Before You Call: Prepare Your Case

Don't just call and wing it. Spend five minutes getting your ammunition together:

Check your current APR. Log into your account or look at your latest statement. Know the exact number — you'll reference it on the call.

Check your payment history. If you've been making on-time payments for 6+ months, that's your strongest card (pun intended). Issuers reward reliability.

Research competitor rates. A quick search for "low APR credit cards" will show you what's available. If you can cite a specific offer ("I've been pre-approved for a card at 14.99%"), that gives the rep something concrete to respond to.

Know your credit score. If your score has improved since you opened the card, mention it. A higher score means you're a lower risk — which justifies a lower rate.

The Script: What to Say

Here's a framework you can adapt. You don't need to read it word for word — just hit the key points.

When the rep answers:

"Hi, I've been a cardholder for [X months/years] and I've always made my payments on time. I'm looking at my current APR of [X%] and I've noticed I can get a significantly lower rate with other cards. Before I consider moving my balance, I wanted to see if you could lower my interest rate."

If they say yes: Great — confirm the new rate in writing (ask for an email or check your account online after the call). Ask when it takes effect and whether it's permanent or promotional.

If they say no or offer something small: Try this: "I appreciate that, but I was hoping for something closer to [X%]. Is there anything else you can do, or is there a supervisor who might have more flexibility?"

If they still say no: Don't worry. Ask them to note the request on your account, and call back in 3–6 months. Sometimes the timing isn't right — maybe you haven't had the card long enough, or your score needs to improve. A "no" today doesn't mean "no" forever.

What to Expect

Best case: Your APR drops 3–6 percentage points. On a $7,000 balance, going from 22% to 16% saves you roughly $35/month in interest — that's over $400 a year that goes toward paying down principal instead of feeding the interest machine.

Worst case: They say no and nothing changes. You spent 15 minutes on a phone call. That's the entire downside.

Realistic case: Most people get a reduction of 1–5 points, sometimes more. Even a 2-point drop saves real money over time, especially on larger balances. If you want to see exactly how much a rate reduction saves on your specific balance, try our Debt Payoff Calculator.

Tips to Improve Your Odds

Call at a good time. Weekday mornings tend to have shorter hold times and more experienced reps.
Be polite, not threatening. You're negotiating, not complaining. Reps respond better to "I'd like to stay but I need a reason to" than "lower my rate or I'm leaving."
Mention your loyalty. If you've been a customer for 2+ years, say so. Tenure matters to retention teams.
Ask to be transferred to retention. If the first rep can't help, the retention department usually has more authority to adjust rates.
Try again later. If you're denied, wait 3–6 months, continue making on-time payments, and call again. Your leverage improves with time.

What to Do After You Get a Lower Rate

A lower APR means more of your monthly payment goes toward principal. Don't waste this advantage — use it to accelerate your payoff:

Keep making the same payment you were before the rate drop. The extra savings go straight to paying down the balance faster.
If you have multiple debts, consider whether the snowball or avalanche method makes more sense for your situation.
If you're paying only the minimum, understand what that's actually costing you — even at a lower rate, minimums keep you in debt far longer than necessary.

The Bottom Line

Negotiating a lower interest rate is one of the highest-ROI financial moves you can make. It costs nothing, takes 15 minutes, and works more often than not. The only guaranteed way to fail is to never pick up the phone.

Want to see how much faster you'll be debt-free at a lower rate? Try our free Debt Payoff Calculator to run the numbers.